FAQ

Below FAQ are some common concerns from our customers before placing an order with us.
If you have any other questions, please feel free to reach out to us at support@buddhabeadstore.com.

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  • 🚚 Shipping & Delivery
  • 🔁 Returns, Refunds & Cancellations
  • 🧘 Sizing Guides

Need Help?

If you have an issue or question, feel free to reach out to us via email.

While we currently do not offer live chat support, we’re happy to assist you by email and will get back to you within 20–36 hours!

🚚 Shipping & Delivery

Yes! We ship worldwide, except to these countries due to restrictions: Philippines, Indonesia, Cuba, Iran, Sudan, Syria, Yemen.
Free Standard Shipping for orders over $69.99. Flat Rate of $6 for orders under $69.99. Special free shipping promos are available—follow us on social media or subscribe to our newsletter!
Processing Time: 1–5 business days (some handcrafted items may take longer due to blessings or rituals). Shipping Time: 7–20 business days (varies by location). Total delivery time = Processing + Shipping.
Yes! Once your order is shipped, we’ll email you a tracking link. Please allow 1–2 business days for it to update.
If it hasn’t arrived within 30 days of shipping, email us at support@buddhabeadstore.com. We’ll investigate and either send a replacement or issue a full refund.
Please contact us within 2 hours of placing your order. Once processed or shipped, we can’t change the address.
International orders may be subject to local duties/taxes. These are the responsibility of the customer. Please check with your local customs office for more info.
Yes, but extra time or fees may apply. We’ll notify you at checkout.

🔁 Returns, Refunds & Cancellations

You may return items within 30 days of delivery. Items must be unused, in original packaging and condition. Contact us at support@buddhabeadstore.com to start a return.
Personalized/custom products Gift cards Used sage sticks, candles, soaps Items used in rituals or blessings Items purchased as final sale or during special offers
Refunds are issued to your original payment method. It takes 1–2 business days to process and 5–7 days to appear in your account. Shipping costs are non-refundable (unless the item was incorrect/damaged).
We only offer exchanges for damaged or defective products. Email us with photos if your item arrives faulty.
Yes—contact us ASAP. If the order hasn’t shipped, we’ll cancel it and issue a full refund. Once shipped, cancellations are not guaranteed.
We can issue store credit for returned gift items. Just email us for help.
Check your bank or payment account. Contact your bank or credit card provider. Still missing? Reach out to support@buddhabeadstore.com.

🧘 Sizing Guides

Use this wrist sizing guide to easily measure your actual wrist size at home.
You can do this using simple materials you likely already have. Take a piece of string (or even a thin strip of paper) and wrap it around your wrist. Mark the point where the string or paper overlaps.
Then measure that length with a ruler—this is your true wrist measurement.

To find your ring size, measure around the base of your finger—just below the knuckle. The fit should be snug but still comfortable; the ring should slide on easily but stay securely in place.
No measuring tape? No worries! Use a piece of string or a narrow strip of paper. Wrap it around the base of the finger you plan to wear the ring on. Mark where the two ends meet. Then, lay the string or paper flat against a ruler and record the length in either millimeters or inches.
Use a ring size chart to convert this measurement into a ring size.

Unable to find satisfactory answers ? Contact Support