Mille kilomètres de rivières et de montagnes - Brûleur d'encens Line

Returns Policy

At BuddhaBeadStore.com, your satisfaction is our priority. If you’re not completely satisfied with your purchase, we offer a 30-day return and refund guarantee for most items.

Conditions for Returns: Items must be unused, in original condition and packaging. Non-returnable items include personalized products, gift cards, opened sage sticks, candles, soaps, ritualized items, and special offers.

How to Return: Contact us at support@buddhabeadstore.com within 30 days. We’ll provide return instructions. Please use a tracked shipping method. Once received and inspected, we’ll process your refund.

Refunds: Issued to your original payment method. Processing takes 1–2 business days, with 5–7 days to appear in your account. Return shipping is at your expense unless due to our error (e.g., incorrect or damaged item).

Exchanges: Only available for defective or damaged items. Email us promptly with photos for a replacement.

Order Cancellations: Orders can be canceled if not yet shipped. Contact us as soon as possible for full cancellation and refund.

Gifts: Returns of gifted items are eligible for store credit upon approval.

Final Sale: Free gifts and some promotional items are final sale and non-returnable.

If you need help at any step, contact us anytime at support@buddhabeadstore.com.

Shipping

Shipping with BuddhaBeadStore.com is more than delivery—it’s a sacred part of your journey. Every item is handcrafted and prepared with spiritual care. We aim to keep you informed and supported at every stage.

Shipping Availability: We ship globally, except to the following regions: Philippines, Indonesia, Cuba, Iran, Sudan, Syria, Yemen.

Shipping Costs:

• Free Standard Shipping on orders over $69.99
• Standard Shipping is $6 for orders under $69.99

Delivery Time:

• Processing: 1–5 business days (some items may take longer due to blessings or handcrafting)
• Shipping: 7–20 business days

Tracking: Once your order ships, you’ll receive a tracking link by email. Please allow 1–2 business days for tracking to activate.

Incorrect Information: Contact us within 2 hours of placing your order if you need to update your shipping address.

Lost or Missing Packages: If your package hasn’t arrived within 30 days of shipment, email support@buddhabeadstore.com and we’ll resolve the issue promptly.

Remote Locations: Extra time or fees may apply. We’ll inform you at checkout if applicable.

Customs & Import Duties: Customers are responsible for any customs fees or taxes incurred. Please consult your local customs office for guidance.

Special Considerations: Many of our items are handcrafted and undergo spiritual rituals. We ask for your understanding and patience as we prepare your sacred tools with respect and care.